No posts about jobs (tech support related or not) or technology in general, such as "I have an interview, help me." or "I want a product that can do XYZ." or "How does the internet work?"ħ: No Private Messages or Moving to Another ServiceĪny and all communication not kept public and is moved away from the subreddit or Discord/IRC channel is prohibited.ĭo not suggest or ask to move to another service or to private message. If you want anything added please message the mods and we will consider it. Recommending products not in the whitelist might result in your comment or post being removed and a ban imposed. Recommending a hardware/software solution as a comment to a post is acceptable. We do not allow posts asking for recommendations on hardware/software or recommendations comparing two or more hardware/software. We are not a recommendation or advertisement subreddit. Please do not take advantage of the community. This community is "free" as it is full of volunteers. No Amazon gift voucher or PayPal transfer. No offering of reward/compensation for solutions. Issues with account lockout on any of the above platforms (and all others) Google, Apple, Microsoft, Instagram, Facebook or any other account Password Only support for the related account can help you. Do not message us asking us to make an exception. We cannot assist with password or account issues. ![]() Please make your title and contents descriptive. Posts with "Help" or non-descriptive titles. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines If issues continue or further issues arise relating to connection, please feel free to put in a support ticket and we will try our best to help.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. You should now have successfully connected to the server using your chosen connection mode. Choose the mode of your preference and then simply click Connect.Ĥ. There should be a drop down menu labelled Connect Mode, which when clicked, should drop down and provide you with the options of default, active or passive connection modes. After doing so, click on the arrow located next to More Options, which should then drop down further configuration settings for your connection.ģ. Click on the Open Connection icon at the top of the page and proceed to enter your details normally as you would when making a connection.Ģ. Pipe Ten’s FTP servers are always configured to support both active and passive FTP connections, however, depending on your connection/firewall/network settings, it is quite common that only one method works and the other can end up hanging while requesting directory listings.ġ. To change between active and passive modes within the FTP client Cyberduck, we’ve put together this short guide below.
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